Primas Medispa Subscription Terms and Conditions
1. Subscription Agreement:
By subscribing to Primas Medispa services, you agree to be bound by these terms and conditions.
2. Subscription Benefits:
The subscription benefits are exclusively valid during the active subscription period with Primas Medispa.
3. Birthday Vouchers:
- Birthday vouchers are issued only to active Primas Medispa subscribers at the time of their birthday.
- Proof of date of birth (e.g., Passport, Driver's License, or any other valid ID) is required for verification.
4. Referral Credits:
Referral credits will be granted only after the referred person successfully completes their appointment.
5. Complimentary Product Collection:
- To receive your complimentary Skin or Body product, inform Primas Medispa's reception team of your preferred product at least 7 days before collection. For the Tea’s please give us 2 weeks notice.
- Complimentary products are redeemable in months 1, 4, 7, 10, 13, 16, and so on, every 3 months, except for Primas Skin Bronze, which can be collected in months 1, 7, 13, 19, and so on, every 6 months.
- Products will not be backdated, and entitlements do not accumulate.
- If the complimentary product is not collected within the designated collection month, the entitlement will expire.
6. Subscription Fees:
- Subscription fees are due on a [monthly/quarterly/annual] basis as per the selected Primas Medispa subscription plan.
- Failure to pay subscription fees may result in the suspension or termination of subscription benefits.
7. Additional Treatments:
- Any additional treatments outside your subscription allowance will incur an additional charge.
- Payment for additional treatments must be settled at the time of service.
8. Cancellation Policy:
- A 1-month cancellation notice is required for terminating your subscription with Primas Medispa.
- Refunds will not be provided for partial subscription periods.
- Subscribers can only cancel their subscription after the third month
9. 48-Hour Treatment Cancellation Policy:
- Our 48-hour treatment cancellation policy applies to subscription sessions.
- If you cancel a scheduled session without providing a 48-hour notice, the session will be redeemed from your subscription.
10. Changes to Subscription:
- Primas Medispa reserves the right to modify subscription benefits, fees, or terms with prior notice.
- Subscribers will be informed of any changes through the contact information provided.
11. Termination of Subscription:
Primas Medispa reserves the right to terminate a subscription in case of a breach of these terms or for any other valid reason.
12. General Terms:
- All benefits and entitlements are subject to compliance with these terms and conditions.
- Primas Medispa is not responsible for any allergic reactions or adverse effects resulting from using complementary products.
13. Data Protection:
By subscribing, you consent to the collection and use of personal information following Primas Medispa's privacy policy.
14. Contact Information:
For inquiries or assistance, please contact Primas Medispa's customer service at hello@primasmedispa.com
Thank you for choosing Primas Medispa!